WHAT TYPE OF PERSONAL DATA WE COLLECT ABOUT YOU
We do not collect personal data, unless you wish to provide it to us. For example, if you decide to make a reservation, subscribe or shop on our Site, you may be asked to provide certain information, such as your contact information (e.g., name, email address). In case of online purchases, we will additionally require your billing address, shipping address, as well as payment details.
When you contact us with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We may also use your feedback, suggestions and comments to monitor and/or improve our products or Site.
If you provide us with someone else’s data – for example, if you purchase a product to be delivered to a friend, we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details of your friend.
If you do not wish us to collect any personal data about you or your friend, please do not provide us with any such information.
MARKETING OPT-IN AND OPT-OUT PROVISION
We offer you the chance to receive news, information and offers from LIM Hotels. We will only add your data to our mailing list when subscribing or placing an order on the Site, making a reservation on the Site or via email, or making a reservation enquiry. If your name is on our database and you receive an email from us with any special news or offers there is always an option to unsubscribe. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Should you wish to unsubscribe you can also do so by sending an email to email@example.com.
HOW LONG WE STORE YOUR DATA
We store your data for as long as is necessary for the purpose for which it is processed and for the period during which claims may be raised under the law or until any such claims have been finally and irrevocably settled. Where processing is based on consent, the data is stored until the consent is revoked.
ACCESS TO YOUR PERSONAL INFORMATION
You are entitled to view, amend or delete the personal information that we hold. This can be done by clicking on the link on any email sent to you or by sending an email to firstname.lastname@example.org.
SAFEGUARDING YOUR PERSONAL INFORMATION
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us. We have put in place security policies which are designed to protect the personal information we hold about you.