Privacy Policy

We are committed to protecting and respecting the privacy rights of our visitors and customers and recognise the importance of protecting the information collected about them. This privacy policy is about how we collect, store and use your personal information when you visit or make a reservation or purchase from www.lim-hotels.com (the “Site”).

WHAT TYPE OF PERSONAL DATA WE COLLECT ABOUT YOU

We do not collect personal data, unless you wish to provide it to us. For example, if you decide to make a reservation, subscribe or shop on our Site, you may be asked to provide certain information, such as your contact information (e.g., name, email address). In case of online purchases, we will additionally require your billing address, shipping address, as well as payment details.

When you contact us with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We may also use your feedback, suggestions and comments to monitor and/or improve our products or Site.

If you provide us with someone else’s data – for example, if you purchase a product to be delivered to a friend, we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details of your friend.

If you do not wish us to collect any personal data about you or your friend, please do not provide us with any such information.

INFORMATION RETENTION

We do not sell or rent your personal information to others. We do not share your personal information with any other third parties other than for the purposes specified in this privacy policy or where it is a legal requirement to do so.

MARKETING OPT-IN AND OPT-OUT PROVISION

We offer you the chance to receive news, information and offers from LIM Hotels. We will only add your data to our mailing list when subscribing or placing an order on the Site, making a reservation on the Site or via email, or making a reservation enquiry. If your name is on our database and you receive an email from us with any special news or offers there is always an option to unsubscribe. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Should you wish to unsubscribe you can also do so by sending an email to info@lim-hotels.com.

HOW LONG WE STORE YOUR DATA

We store your data for as long as is necessary for the purpose for which it is processed and for the period during which claims may be raised under the law or until any such claims have been finally and irrevocably settled. Where processing is based on consent, the data is stored until the consent is revoked.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to view, amend or delete the personal information that we hold. This can be done by clicking on the link on any email sent to you or by sending an email to info@lim-hotels.com.

SAFEGUARDING YOUR PERSONAL INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us. We have put in place security policies which are designed to protect the personal information we hold about you.

POLICY CHANGES

We may update this Privacy Policy from time to time so you may want to check it each time you give us personal information or use our Site. Changes to our Privacy Policy shall become effective as of the date they are posted on this Site. Therefore, we encourage you to visit this section of the Site regularly in order to be kept up-to-date of any changes.

LIM Hotels
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