Shipping & Returns

This page provides information on the Terms and Conditions on which you use and on which we sell our products to you via (the “Site”). All the information provided below and any other information to which the below information refer, will be collectively described as “Terms and Conditions”.

Please note that by using either the whole or any separate part of this Site, and/or by placing an order for products from this Site, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this Site.


Business Details
Name: LIM Hotels
Office address: 25 Mitropoleos Street, 105 57 Athens, Greece


As soon as a customer has placed and paid for an order through our Site, an order confirmation email will be sent to the customer. Orders will be dispatched when all payments are verified and paid in full. We do not take any responsibility for delays in the delivery process. Over bank holidays and other public holidays, delivery may unfortunately be delayed. Please read our Shipping & Returns policy for more information.


The products featured on the Site are in stock, unless otherwise stated (e.g. sold-out, coming soon). We do our best to keep our Site updated at all times regarding the available stock for each product. However, if any items of your order turn out to be unavailable, we will reimburse to you the amount paid for this product as soon as possible.

Please note that until you have completed your order, all products in your shopping cart are still considered as part of our stock and could, therefore, be purchased by another customer.


VAT is included in all prices quoted on the Site. Shipping costs are added to the total cost of the order during the order process.

If the delivery address is within the EU then you should not be charged with any additional duties or taxes. If the delivery address is in a non-EU country then your shipment may be subject to additional taxes, duties or customs clearance charges. We cannot estimate these costs and we are not responsible for their payment.

We accept the following payment methods: all major Credit/Debit Cards, PayPal, and other online payment platforms.


Please read our Shipping & Returns Policy which details how to return unsuitable items for a refund or exchange.


While we take every step to ensure that the Site is free from errors and is as precise as possible, we cannot warrant its accuracy. We will, however, attempt to correct any errors as soon as they are discovered.


Unless otherwise noted, all photography, videography and product-related text are subject to copyrights and/or other intellectual property rights that are owned by LIM Hotels or its affiliates. All such rights are reserved.

Our Site and its content, is intended solely for the personal, non-commercial use by users of our Site. Any use of our Site and its content for purposes other than personal and non-commercial is prohibited without the prior written permission by us.


Where our Site provides links to other websites, we are not responsible for the content or privacy practices and services that they provide. Moreover, we do not undertake responsibility for any information or advice obtained by you from any websites featured on our Site. These linked websites are only for your convenience and therefore you access them at your own risk.

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